Refund Policy - Sendinor Digital Academy

Thank you for choosing Sendinor Digital Academy. We strive to provide high-quality courses and services to our students. This Refund Policy outlines the terms and conditions regarding refunds for course fees paid to Sendinor Digital Academy. Please read this policy carefully before enrolling in any of our courses.

  1. Eligibility for Refunds:

    • Course Fees: Refunds are only applicable to course fees paid directly to Sendinor Digital Academy.
    • Timeframe: Refunds will be considered within the specified timeframe, as outlined in the respective course details.

  2. Refund Process:

    • Refund Requests: To request a refund, you must submit a written refund request to our support team at the provided contact information. Please include your name, course details, reason for the refund, and any supporting documents or evidence.
    • Evaluation: Each refund request will be individually evaluated by our team based on the circumstances provided. We reserve the right to accept or reject refund requests at our discretion.
    • Refund Notification: You will be notified of the outcome of your refund request via email within a reasonable timeframe.

  3. Refund Eligibility:

    • Non-Satisfaction: If you are unsatisfied with the course content or delivery, you may be eligible for a refund. Please provide specific details about your dissatisfaction in your refund request.
    • Technical Issues: In the event of persistent technical issues that prevent you from accessing or completing the course, you may be eligible for a refund. We may require supporting evidence, such as error messages or screenshots, to assess the technical issues.
    • Failure to Meet Course Requirements: If you are unable to meet the course requirements despite diligent effort, you may be eligible for a refund. This may include cases where you are unable to fulfill prerequisites or successfully complete assignments despite reasonable attempts.
    • Non-Enrollment Confirmation: If you have mistakenly enrolled in a course and can provide evidence that you did not access any course materials or participate in any course activities, you may be eligible for a refund.
    • Exceptions: Refunds will not be provided in the following cases:
      • Failure to read or understand the course requirements, prerequisites, or expectations.
      • Change of mind or personal circumstances.
      • Completion of the course or reaching a specific course milestone.

  4. Refund Amount:

    • Full Refunds: If your refund request is approved, you will be eligible for a full refund of the course fee paid.
    • Partial Refunds: In some cases, a partial refund may be offered based on the specific circumstances and the extent of your course progress.

  5. Refund Processing Time:

    • Refunds will be processed within a reasonable timeframe upon approval of your refund request. The actual time it takes for the refund to reflect in your account may vary depending on your payment provider.

  6. Payment Method:

    • Refunds will be issued using the same payment method used for the initial transaction. If this is not possible, alternative arrangements will be made in consultation with you.

  7. Contact Us:

    • If you have any questions or need further assistance regarding our refund policy, please contact our support team at the provided contact information. We will be happy to assist you.

Please note that this refund policy applies to course fees paid directly to Sendinor Digital Academy and does not cover any third-party fees or charges. For any refunds related to third-party services or transactions, please refer to the respective refund policies of those providers.

Sendinor Digital Academy reserves the right to modify or update this refund policy at any time. The revised version will be effective as of the date it is posted on our website. It is your responsibility to review this policy periodically for any changes.

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By enrolling in our courses, you acknowledge that you have read, understood, and agreed to be bound by this Refund Policy.